General Care

Your piece has been crafted to last a lifetime; however, it must be treated with care to ensure its longevity.

Please remove your ring before engaging in any activities that could knock, scratch, or dent it, such as:

• Exercising
• Gardening
• Cleaning
• Heavy lifting or removals

Please also keep your ring away from chemicals — especially chlorine — as these can cause irreversible damage to the metal. This includes swimming pools and spas.

This also includes make-up products, cleaning products and hairspray, as they can cause tarnish and product build-up.

It is also suggested that you remove your ring while sleeping and showering, as your body changes during sleep and temperature fluctuations, which may affect the comfort of the ring.

Engraving Care

Hand-engraving will wear over time, creating a beautiful, lived-in appearance — this is especially true during hard-wearing activities.

Prolonged pressure and friction will wear away the surface of the metal. As with general care, we recommend avoiding activities while wearing your ring that involve pressure and friction (lifting bar weights, for example).

We have designed our engravings on our engagement rings so that they do not extend to the base of the ring, so as to provide protection against this.

If you find the engraving has become damaged or overly worn, please get in touch and we can arrange a refresh. Please note depending on the level of damage or wear, a charge may be included with this service.

Cleaning

To keep your piece looking as beautiful as the day you received it, regular cleaning is recommended.

This is easy to do at home with the following method.

At home, polish with the polishing cloth provided, or if needed, clean gently with warm water, a mild soap, and a soft toothbrush. Then dry carefully with a microfibre cloth.

Please avoid using harsh chemicals that are not designed for high carat gold cleaning, and abrasives (such as toothpaste or ajax). These may degrade the engraving and polish over time. 

Maintenance 

We recommend checking your piece each time you clean it, paying close attention to the claws.

Claws are the mostly exposed part of a ring, and therefore the most vulnerable. If your ring sustains a knock, it is good to check for any distortion or damage.

This can include:

• Deep scratches or gouges
• Bending of the claw/s
• Movement of the claw from the original position
• The diamond moving slightly in the setting when wiggled.

If you notice any issues, don't hesitate to get in touch and we will guide you through the process of getting your ring repaired.

A yearly clean and polish by a jeweller or associated professional is also recommended. 

Storage

Store your jewellery somewhere safe where it will not rub or tangle with other pieces, as well as out of direct sunlight and damp.

A fabric-lined box, fabric or leather pouch or jewellery box is recommended.